| ISO 9001 certification | Current certificate and certification-body details | Standard: ISO 9001:2015 Certificate status: confirm with issuer Expiry date: check current certificate | Verify the certificate number, validity, certified legal entity, site address, and scope against the certification body’s records. Certification indicates a quality-management system; it does not by itself certify a specific oligomer or batch. | Verify |
| Certificate scope and production site | Certificate scope, manufacturing-site list, and product supply route | Site on certificate: compare with the site producing or releasing the material Scope: confirm relevant activities are covered | Check whether the named site and scope are relevant to the supplied product. Ask whether production is performed in-house or by a third party. | Verify |
| Batch traceability | Sample batch record, label, and traceability procedure | Example lot ID: AO-260415-01 Record links: raw-material lots → production record → finished-goods lot → shipment | Confirm that the lot identifier on the container and COA links to production and shipment records. Ask how the supplier handles relabeling, rework, and retained samples. | Verify |
| Certificate of Analysis (COA) | Recent, lot-specific COA for the exact grade being quoted | Example fields: product grade, lot number, test date, specification limits, measured results, units, test methods, release decision | Check that the COA identifies the supplied lot and reports measured values—not only “pass”—against defined acceptance limits. Confirm the document is approved by an authorized quality representative. | Verify |
| Relevant oligomer test data | Product specification and test-method details | Potential properties, where applicable: viscosity, color, acid value, solids content, and functionality or molecular-weight information | Test properties should match the product type and end-use requirements. Confirm units, test conditions, methods, and whether results are batch-tested or typical values. | Match to application |
| Specification consistency | Current product specification and change-control procedure | Example comparison: COA result within the stated product specification; specification revision identified | Compare the COA limits with the approved specification. Ask how customers are notified of changes to formulation, process, test method, or manufacturing site. | Verify |
| Document and record control | Document-control procedure and sample controlled documents | Documents show revision number, issue date, and approval or authorization | Confirm that specifications, COAs, and safety data sheets are current and clearly distinguish controlled documents from informal or superseded copies. | Verify |
| Nonconformance and corrective action | Summary of complaint handling, investigation, and corrective-action process | Records identify issue, affected lot(s), containment action, investigation, and closure | Ask how the supplier investigates out-of-specification results and customer complaints, and how affected batches can be identified and contained. | Discuss |
| Pre-shipment review | Order-release process and shipment documentation | Lot number on shipping documents matches the container label and COA | Check that the ordered grade, lot identification, packaging, and required documents agree before accepting the shipment. | Verify per shipment |